What kinds of French classes does Aurora French Studio offer?

Aurora French Studio offers French classes that are shaped around the learner’s goals, whether the focus is everyday conversation, school support, or building stronger grammar and vocabulary. Sessions are typically organized as private lessons, small groups, or a structured French course, so the format can match the student’s level and pace.

What is usually included in a French course or class?

A French course or class with Aurora French Studio usually includes guided speaking practice, reading, writing, and listening activities, along with clear lesson structure and feedback from the instructor. Depending on the class format, materials and exercises may be included to help learners practice French between sessions and stay on track.

How does Aurora French Studio price its French Classes and private Course options?

Pricing typically depends on the format you choose, the lesson length, and whether the Course is private, semi-private, or group-based. We provide a clear quote after looking at your goals, current French level, and the schedule you want, so the fee matches the course plan rather than a one-size-fits-all rate.

What can change the cost of a French learning quote?

Several details can affect the price, including the number of classes, the pace of study, the level of French, and whether you want customized material for school, work, or travel. If you are booking lessons in Canada, location needs, online versus in-person format, and any special scheduling requests may also shape the final fee.

How can I contact Aurora French Studio to ask about French classes or a course?

You can reach out through the contact form on the studio’s website, and a team member will get back to you with the next steps. If you are getting started with French, it helps to include your current level, your goals, and any schedule preferences so the reply can be more useful.

Privacy Policy of Aurora Francophone Learning Inc.

Effective Date: September 9, 2026

1. Introduction and Company Information

Aurora Francophone Learning Inc. respects your privacy and is committed to protecting the personal information of individuals who visit our website, contact us, register for classes, purchase services, or otherwise interact with us. This Privacy Policy explains how Aurora Francophone Learning Inc. collects, uses, discloses, stores, and protects personal information in the course of providing French-learning services and related communications.

For the purposes of applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act and applicable provincial privacy legislation, Aurora Francophone Learning Inc. is responsible for the personal information under its control.

Company: Aurora Francophone Learning Inc.
Business Address: Aurora French Studio, 1451 Ottawa Street North, Unit 204, Windsor, ON N8X 2G7, Canada
Email: [email protected]
Phone: +1 (519) 254-8736

2. Data Collection and Processing

Aurora Francophone Learning Inc. may collect personal information directly from you, automatically through our website or online platforms, and from third parties where permitted by law. The types of personal information we may collect include:

Identification and contact details, such as your name, email address, phone number, mailing address, and preferred language;
Account and registration information, such as login credentials, class preferences, skill level, scheduling details, and attendance records;
Payment and billing information, such as transaction details, invoice records, and limited payment-related information processed through third-party payment providers;
Communications and support information, including messages, inquiries, feedback, and customer service interactions;
Learning-related information, such as progress notes, placement test results, homework submissions, and student performance data;
Website and device information, including IP address, browser type, device identifiers, pages visited, time spent on the site, and cookie-related data;
Marketing and preference information, such as consent choices, newsletter preferences, and communication opt-ins or opt-outs;
Any other information you choose to provide to us in connection with our services.

We collect personal information only to the extent reasonably necessary for the purposes identified in this Policy or as otherwise permitted or required by law.

3. Purpose of Data Processing

Aurora Francophone Learning Inc. processes personal information for the following purposes:

To provide and administer French-learning classes, tutoring, workshops, and related educational services;
To manage registrations, bookings, scheduling, attendance, and student accounts;
To assess language level, personalize instruction, and support learning progress;
To process payments, issue invoices, and maintain business records;
To communicate with students, parents, guardians, and prospective clients about services, updates, and support requests;
To send administrative messages, reminders, and service-related notices;
To improve our website, programs, service delivery, and customer experience;
To perform analytics, maintain internal statistics, and understand usage trends;
To comply with legal, regulatory, accounting, and tax obligations;
To protect our rights, property, safety, and the safety of others;
To send marketing communications where permitted by law and subject to your consent where required.

4. Legal Basis for Processing

Aurora Francophone Learning Inc. processes personal information on one or more of the following bases, as applicable under Canadian law:

Consent: where you have given clear consent for us to process your personal information for specific purposes;
Performance of a contract: where processing is necessary to provide requested services, manage enrolment, or fulfill our contractual obligations;
Legitimate business purposes: where processing is necessary for reasonable business activities and your interests do not override them, such as administration, security, analytics, and service improvement;
Legal obligation: where processing is required to comply with applicable laws, regulations, tax rules, court orders, or lawful requests by authorities.

Where consent is required, you may withdraw it at any time, subject to legal or contractual restrictions and reasonable notice.

5. Data Sharing and Third Parties

Aurora Francophone Learning Inc. does not sell personal information. We may share personal information in the following circumstances:

Service providers: with vendors and contractors who help us operate our business, such as website hosting, email delivery, analytics, payment processing, scheduling, customer support, and cloud storage providers;
Educational and administrative support: with tutors, instructors, administrative personnel, and other personnel acting on our behalf;
Professional advisors: with accountants, lawyers, auditors, insurers, or other professional advisors where necessary;
Legal and regulatory disclosures: when required or permitted by law, including to comply with subpoenas, court orders, tax authorities, or law enforcement requests;
Business transactions: in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality protections;
With your consent: where you direct or authorize us to share information with a third party.

We require third-party service providers to protect personal information in a manner consistent with applicable privacy requirements and to use it only for authorized purposes.

6. Data Transfer to Third Countries

Some of our service providers may store or process personal information outside Canada, including in the United States or other foreign jurisdictions. As a result, personal information may be subject to the laws of those jurisdictions and may be accessible to foreign courts, law enforcement, or regulatory authorities under applicable local laws.

Where we transfer personal information outside Canada, Aurora Francophone Learning Inc. takes reasonable steps to ensure that appropriate contractual, technical, and organizational safeguards are in place to protect the information in accordance with applicable Canadian privacy laws.

7. Storage Duration

Aurora Francophone Learning Inc. retains personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal, accounting, or reporting obligations, to resolve disputes, and to enforce agreements.

Retention periods vary depending on the type of information and the nature of our relationship with you. For example:

Student registration and administrative records are retained for as long as needed for service delivery and related recordkeeping;
Payment and invoicing records are retained in accordance with tax and accounting obligations;
Communication records may be retained for customer service, dispute resolution, or business continuity purposes;
Marketing contact information is retained until you unsubscribe, withdraw consent, or we no longer need the information.

When personal information is no longer required, we securely delete, destroy, or anonymize it in accordance with our retention practices.

8. User Rights

Subject to applicable legal restrictions, you may have the following rights regarding your personal information:

Access: the right to request confirmation of whether we hold personal information about you and to obtain a copy of that information;
Rectification: the right to request correction of inaccurate, incomplete, or outdated personal information;
Erasure: the right to request deletion of personal information in certain circumstances, subject to legal retention requirements;
Restriction: the right to request that we limit the use of your personal information in certain situations;
Data portability: where applicable, the right to request a copy of certain information in a structured and commonly used format;
Objection: the right to object to certain types of processing, including direct marketing where applicable.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before responding to your request.

9. Withdrawal of Consent

Where our processing is based on consent, you may withdraw your consent at any time by contacting Aurora Francophone Learning Inc. or by using any unsubscribe or preference-management mechanism we provide. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Please note that withdrawing consent may limit our ability to provide certain services, such as class updates, account communications, or marketing materials.

10. Right to Complain

If you have concerns about how Aurora Francophone Learning Inc. handles your personal information, we encourage you to contact us first so we can address your concern directly.

You also have the right to file a complaint with the appropriate privacy regulator in Canada, including the Office of the Privacy Commissioner of Canada or the applicable provincial privacy commissioner, depending on the circumstances and jurisdiction.

11. Data Security

Aurora Francophone Learning Inc. uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction. These measures may include access controls, password protections, secure storage, staff confidentiality obligations, and limited access on a need-to-know basis.

While we take appropriate steps to protect personal information, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

12. Contact Information

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact:

Aurora Francophone Learning Inc.
Aurora French Studio
1451 Ottawa Street North, Unit 204
Windsor, ON N8X 2G7, Canada
Email: [email protected]
Phone: +1 (519) 254-8736

13. Changes to Privacy Policy

Aurora Francophone Learning Inc. may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or operational needs. When we make material changes, we will update the effective date above and take reasonable steps to notify you, as appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how Aurora Francophone Learning Inc. protects your personal information.

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