What kinds of French classes does Aurora French Studio offer?

Aurora French Studio offers French classes that are shaped around the learner’s goals, whether the focus is everyday conversation, school support, or building stronger grammar and vocabulary. Sessions are typically organized as private lessons, small groups, or a structured French course, so the format can match the student’s level and pace.

What is usually included in a French course or class?

A French course or class with Aurora French Studio usually includes guided speaking practice, reading, writing, and listening activities, along with clear lesson structure and feedback from the instructor. Depending on the class format, materials and exercises may be included to help learners practice French between sessions and stay on track.

How does Aurora French Studio price its French Classes and private Course options?

Pricing typically depends on the format you choose, the lesson length, and whether the Course is private, semi-private, or group-based. We provide a clear quote after looking at your goals, current French level, and the schedule you want, so the fee matches the course plan rather than a one-size-fits-all rate.

What can change the cost of a French learning quote?

Several details can affect the price, including the number of classes, the pace of study, the level of French, and whether you want customized material for school, work, or travel. If you are booking lessons in Canada, location needs, online versus in-person format, and any special scheduling requests may also shape the final fee.

How can I contact Aurora French Studio to ask about French classes or a course?

You can reach out through the contact form on the studio’s website, and a team member will get back to you with the next steps. If you are getting started with French, it helps to include your current level, your goals, and any schedule preferences so the reply can be more useful.

Terms of Service

Effective Date: September 9, 2026

1. Introduction and Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and Aurora Francophone Learning Inc. (“Company,” “we,” “us,” or “our”), governing your access to and use of our French-language learning services, websites, booking systems, communication channels, and related materials.

By booking, purchasing, accessing, or participating in any of our services, including private French tutoring, small group French classes, corporate French training, conversation practice sessions, TEF and DELF exam preparation, French for newcomers and everyday life, and French homework support (collectively, the “Services”), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use or access the Services.

These Terms are intended to be interpreted in accordance with the laws applicable in Canada, including applicable provincial and federal laws. Where required, consumer protection legislation and other mandatory legal rights will continue to apply and will not be excluded by these Terms.

2. Scope of Services

Aurora Francophone Learning Inc. provides French-learning services that may include, without limitation:

Private French tutoring;
Small group French classes;
Corporate French training;
Conversation practice sessions;
TEF and DELF exam preparation;
French for newcomers and everyday life;
French homework support.

Services may be delivered in person, online, by telephone, or through other communication methods as offered by the Company from time to time. We may modify, suspend, or discontinue any Service, class format, schedule, instructor assignment, learning platform, or content at our discretion, subject to applicable law and any written agreement with you.

Unless expressly stated otherwise, the Company does not guarantee any particular educational outcome, test score, immigration result, academic grade, employment outcome, or fluency level. Progress depends on many factors, including attendance, preparation, language background, and personal effort.

3. User Obligations and Responsibilities

By using the Services, you agree to:

Provide accurate, current, and complete registration, booking, billing, and contact information;
Attend scheduled sessions on time and prepared to participate;
Follow instructor directions, class rules, and reasonable standards of conduct;
Use the Services only for lawful purposes and in a manner that does not disrupt instruction or other participants;
Respect the confidentiality, privacy, and intellectual property rights of the Company, its instructors, and other participants;
Not record, reproduce, distribute, publish, or share sessions or materials without our prior written consent, except as permitted by law;
Notify us promptly of any technical issues, special accessibility needs, or material changes to your contact or payment information.

You are responsible for ensuring that you have the necessary devices, software, internet access, and technical capability to participate in online Services. You are also responsible for the supervision of any minor attending Services under your account or with your consent.

The Company may suspend or terminate access to Services if you engage in abusive, harassing, discriminatory, fraudulent, disruptive, or otherwise inappropriate conduct, or if you breach these Terms.

4. Payment Terms and Conditions

Fees for Services will be communicated at the time of booking, registration, invoice issuance, or through a written service agreement. Unless otherwise agreed in writing:

All fees are due in advance or by the payment deadline specified by the Company;
Prices are stated in Canadian dollars unless otherwise indicated;
Applicable taxes, including GST/HST where required, will be added to amounts payable;
Payments may be made using the methods accepted by the Company from time to time;
Any failed payment, chargeback, disputed payment, or reversed transaction may result in suspension of Services and may be subject to administrative fees permitted by law;
If you fail to pay when due, we may pause Services, withhold access to materials, or cancel bookings, subject to applicable law.

For package-based Services, prepaid credits, class bundles, or memberships, any expiry period, transferability, and usage conditions will be disclosed at purchase. Unused sessions may expire if not used within the stated period, unless otherwise required by applicable law.

Corporate clients may be subject to separate invoicing terms, purchase order requirements, minimum enrollment commitments, or written master service agreements. In the event of a conflict between those written terms and these Terms, the written agreement will govern to the extent of the conflict.

5. Cancellation and Refund Policy

We understand that schedules change. Cancellations and refunds are subject to the following general policy, unless a different written policy applies to a specific program or a mandatory law requires otherwise:

Private tutoring: Sessions cancelled with at least 24 hours’ notice may be rescheduled subject to availability. Late cancellations or no-shows may be charged in full.
Group classes: Missed classes are generally non-refundable and non-transferable, unless otherwise stated.
Corporate training: Cancellation and rescheduling terms may be governed by a separate written agreement or invoice terms.
Exam preparation and package programs: Refund eligibility may depend on the amount of Services already delivered, materials provided, and administrative costs incurred.
Digital materials: Downloaded, accessed, or delivered materials are non-refundable except where required by law.

Any approved refund may be issued to the original payment method or by another reasonable method selected by the Company. Processing times may vary depending on the payment provider. Administrative, booking, and processing fees may be non-refundable where permitted by law and disclosed in advance.

Nothing in this section limits your rights under applicable Canadian consumer protection legislation, including rights that cannot be waived by agreement. If mandatory law provides a greater refund, cancellation, or cooling-off right, those legal rights will apply.

6. Liability Limitations

To the fullest extent permitted by applicable law, Aurora Francophone Learning Inc., its directors, officers, employees, contractors, and instructors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of data, loss of opportunity, or business interruption, arising from or related to the Services.

Our total aggregate liability for any claim arising out of or relating to the Services shall not exceed the amount paid by you to the Company for the specific Service giving rise to the claim during the three (3) months preceding the event giving rise to the claim, or such other amount as may be required by applicable law.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, wilful misconduct, gross negligence where such limitation is not permitted, or death or personal injury caused by negligence where such limitation is prohibited.

The Services are educational in nature. We do not provide legal, immigration, psychological, or professional certification advice. Any reliance on materials or instruction provided through the Services is at your own risk.

7. Intellectual Property Rights

All lesson plans, worksheets, recordings, presentations, assessments, course outlines, textual content, graphics, logos, designs, audio, video, methodologies, and other materials provided by the Company are owned by or licensed to Aurora Francophone Learning Inc. and are protected by copyright, trademark, and other applicable intellectual property laws.

Except as expressly authorized in writing by the Company, you may not copy, reproduce, distribute, adapt, modify, translate, display, perform, sell, license, publish, upload, or create derivative works from our materials. You are granted a limited, non-exclusive, non-transferable, revocable license to use materials solely for your personal, internal, non-commercial learning purposes during the term of your participation in the Services.

Any feedback, suggestions, testimonials, or ideas you provide may be used by the Company without restriction or compensation to the extent permitted by law, provided that any personal information will be handled in accordance with our privacy obligations.

8. Data Protection and Privacy

We collect, use, disclose, and retain personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation. By using the Services, you consent to the collection, use, and disclosure of your personal information for purposes including:

Creating and managing your account, bookings, attendance, and billing;
Delivering educational Services and support;
Communicating about scheduling, program updates, invoices, and customer service;
Improving our Services, internal operations, and quality assurance;
Complying with legal and regulatory obligations;
Protecting against fraud, abuse, or unauthorized access.

We may use third-party service providers to process payments, host online classes, manage scheduling, or provide related operational support. These providers are expected to safeguard information consistent with applicable law, though their own terms and privacy policies may also apply.

You are responsible for ensuring that any personal information you share about others, including children or employees, is shared lawfully and with appropriate authorization. For more information about how we handle personal information, please contact us using the details below.

9. Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to: acts of God, natural disasters, severe weather, fire, flood, power outages, internet or telecommunications failures, labour disputes, governmental action, public health emergencies, war, terrorism, civil unrest, or failure of third-party service providers.

In such circumstances, we may suspend, reschedule, or modify Services as reasonably necessary. Where feasible, we will make commercially reasonable efforts to provide alternative arrangements such as make-up sessions, remote delivery, or revised scheduling.

10. Changes to Terms

We may revise these Terms from time to time to reflect changes in our Services, operations, legal requirements, or business practices. The updated Terms will be posted or otherwise communicated with a revised effective date.

Continued use of the Services after the effective date of updated Terms constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you should discontinue use of the Services and contact us regarding any active booking or subscription, subject to applicable law and any separate contractual commitments.

11. Applicable Law and Jurisdiction

These Terms and any dispute arising out of or relating to them, the Services, or your use of the Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles.

Subject to any mandatory consumer protection rights or other non-waivable legal requirements, the parties agree that the courts located in Ontario shall have exclusive jurisdiction over any dispute arising from or connected with these Terms or the Services. If you are a consumer, any mandatory legal rights available to you under applicable law remain preserved.

12. Contact Information

If you have any questions, complaints, cancellation requests, or other concerns regarding these Terms or the Services, please contact:

Aurora Francophone Learning Inc.
Aurora French Studio, 1451 Ottawa Street North, Unit 204
Windsor, ON N8X 2G7
Canada
Email: [email protected]
Phone: +1 (519) 254-8736

13. Severability Clause

If any provision of these Terms is found by a court or other competent authority to be invalid, illegal, or unenforceable, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect. Where possible, the invalid or unenforceable provision shall be interpreted in a manner that best reflects the original intent of the parties and is enforceable under applicable law.

These Terms constitute the entire agreement between you and Aurora Francophone Learning Inc. regarding the Services, except where supplemented or replaced by a separate written agreement. No waiver of any provision shall be effective unless in writing and signed by the Company.

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